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“I hear and I forget. I see and I remember. I do and I understand.” – Confucius
While change management is not rocket science, there is a fair amount of science that supports how people learn and how they embrace change. In 1885, Hermann Ebbinghaus defined a mathematical formula that depicts the rate at which information is forgotten over time if there is no attempt to retain it. People will rapidly lose memory of learned knowledge in a matter of days or weeks unless information is reviewed. Some studies suggest that we forget approximately 50% of new information within an hour of learning it. It goes up to 70% within 24 hours.
Things to keep in mind to make it easier for people to change:
Remember when it comes to change management - “If you always do what you’ve always done, you’ll always get what you’ve always got” – Anonymous